Refund policy

Due to the custom nature of your product, we do not accept returns, exchanges, or cancellations. If the item arrives to you with a manufacturer issue, please contact us immediately via email at customerservice@nylahjcustomconcept.com on how to resolve this issue. 

That being said, we stand behind everything we sell, and your satisfaction is our TOP priority. If you are not in love with your purchase for some reason, please reach out via email so we can work on a resolution 🖤